Cookies policy

1.- BACKGROUND

In accordance with the Spanish regulations that regulate the use of cookies in relation to the provision of electronic communications services, contained in Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on the SOUTHMATES S.L website and the reason for its use. Likewise, it informs you that by browsing the Website you are giving your consent to use them.

 

2.- WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known.

 

3.- TYPES OF COOKIES

1.- Own cookies: They are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

2.- Third party cookies: They are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

3.- Session cookies: They are a type of cookies designed to collect and store data while the user accesses a web page.

4.- Persistent cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

5.- Analysis cookies: They are those that, when well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use that users make of the service offered. For this, your navigation on our website is analyzed in order to improve the offer of products or services that we offer you.

6.- Advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as content edited or how often ads are shown.

7.- Behavioral advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it. Likewise, it is possible that when visiting a web page or when opening an email where an advertisement or promotion about our products or services is published, a cookie will be installed in your browser that helps us to show you later advertising related to the search you have made, develop a control of our ads in relation, for example, to the number of times they are seen, where they appear, what time they are seen, etc.

 

4.- TYPES OF COOKIES USED BY THIS WEBSITE

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity. that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way.

The use of cookies offers advantages in the provision of services within what is known as the information society, since it facilitates the user navigation and access to the different services offered by this website; avoids the user having to configure the predefined general characteristics each time he accesses the website; It favors the improvement of the operation and the services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.

 

Name

Type 

Expiration

Finality

Class

 

_ga

From Third Parties (Google Analytics)

2 years

It is used to distinguish users. Not exempt

_gid

From Third Parties (Google Analytics)

24 hours

It is used to distinguish users. Not exempt

_gat

From Third Parties (Google Analytics)

1 minut

Used to limit the percentage of requests. If you have implemented Google Analytics through Google Tag Manager, this cookie will be called _dc_gtm_ <property-id>. Not exempt

AMP_TOKEN

From Third Parties (Google Analytics)

30 seconds to 1 year

Includes a token that can be used to retrieve a customer ID from the AMP Customer ID service. Other possible values indicate disables, requests in progress, or errors obtained when retrieving an ID from the AMP Client ID service. Not exempt

_gac_<property-id>

From Third Parties (Google Analytics)

90 days

Includes campaign information related to the user. If you have linked your Google Analytics and Google Ads accounts, the website conversion tags will read this cookie, unless you disable it. More information. Not exempt

__utma

From Third Parties (Google Analytics) Two years from configuration or update It is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there is no __utma cookie. The cookie is updated every time data is sent to Google Analytics. Not exempt

__utmt

From Third Parties (Google Analytics)

10 minuts

Used to limit the percentage of requests. Not exempt

__utmb

From Third Parties (Google Analytics) 30 minutes from configuration or update. It is used to determine new sessions or visits. The cookie is created when the JavaScript library executes and there is no __utmb cookie. The cookie is updated every time data is sent to Google Analytics. Not exempt

__utmc

From Third Parties (Google Analytics) End of browser session Not used in ga.js. It is configured to interact with urchin.js. Previously, this cookie acted in conjunction with the __utmb cookie to determine if the user was in a new session or visit. Not exempt

__utmz

From Third Parties (Google Analytics)

Six months from configuration or updaten.

Stores the traffic source or the campaign that explains how the user got to the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics. Not exempt

__utmv

From Third Parties (Google Analytics) Two years from configuration or update Used to store visitor custom variable data. This cookie is created when a developer uses the _setCustomVar method with a custom visitor variable. It was also used for the retired _setVar method. The cookie is updated every time data is sent to Google Analytics. Not exempt

_ab

From Third Parties (Shopify)

30 days

Administrator access / Necessary for the operation of the web Not exempt

_orig_referrer

From Third Parties (Shopify)

30 days

Shopping cart / Necessary for the operation of the web Not exempt

_secure_session_id

From Third Parties (Shopify)

30 days

Browsing the web / Necessary for the operation of the web Not exempt

Cart

From Third Parties (Shopify)

30 days

Shopping cart / Necessary for the operation of the web Not exempt

cart_sig

From Third Parties (Shopify)

30 days

Checkout / Necessary for the operation of the web Not exempt

cart_ts

From Third Parties (Shopify)

30 days

Checkout / Necessary for the operation of the web Not exempt

checkout_token

From Third Parties (Shopify)

30 days

Checkout / Necessary for the operation of the web Not exempt

Secret

From Third Parties (Shopify)

30 days

Checkout / Necessary for the operation of the web Not exempt

Secure_customer_sig

From Third Parties (Shopify)

30 days

Access to client account / Necessary for the operation of the web Not exempt

storefront_digest

From Third Parties (Shopify)

30 days

Access to client account / Necessary for the operation of the web Not exempt

_landing_page

From Third Parties (Shopify)

30 days

Track pages / Reporting and analysis Not exempt

_orig_referrer

From Third Parties (Shopify)

30 days

Track pages / Reporting and analysis Not exempt

_s

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_shopify_fs

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_shopify_s

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_shopify_sa_p

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Marketing Analytics and Referrals Not exempt

_shopify_sa_t

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Marketing Analytics and Referrals

Not exempt

_shopify_uniq

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_shopify_visit

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_shopify_y

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

_y

From Third Parties (Shopify)

30 days

Shopify Analytics / Reporting and Analytics Not exempt

tracked_start_checkout

From Third Parties (Shopify)

30 days

Shopify Analytics in reference to checkout / Reporting and analysis Not exempt

_hjIncludedInSample

From Third Parties (Hotjar)

365 days

This session cookie is used so that Hotjar can know whether or not to include that user in the sample that is used to generate funnels Not exempt

_hjid

From Third Parties (Hotjar)

365 days

This cookie is installed when a visitor enters a page for the first time with the Hotjar script. It is used to assign a random user ID that will let you know that the next sessions that the same user does belong to that ID. Not exempt

 

5.- REVOCATION AND ELIMINATION OF COOKIES

At any time you can access your browser settings by accepting or rejecting all cookies, or select those whose installation allows and which does not, by following one of the following procedures, which depends on the browser you use.:

Google Chrome (in the Tools Menu)

Settings> Show advanced options> Privacy (Content Settings)> Cookies
More information:

 https://support.google.com/chrome/answer/95647?hl=es 

Microsoft Internet Explorer (in the Tools Menu)

Internet Options> Privacy> Advanced
More information: 
http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-9 

Firefox

Options> Privacy> Cookies
More information: 
http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we 

Safari , iPad and iPhone

Preferences> Privacy
More information: 
http://www.apple.com/es/privacy/use-of-cookies/ 

Opera

Settings> Options> Advanced> Cookies
More information: 
http://help.opera.com/Linux/10.60/es-ES/cookies.html 

 

6.- THIRD PARTY SERVICE PROVIDERS

Specifically, the third party service providers with whom we have contracted a service for which the use of cookies is necessary are:

 

Company

Purpose of the service and the cookie

Provider Information

Shopify

Our website uses the Shopify platform that uses cookies necessary for the operation of the store (such as saving items in the cart, performing the check out process or accessing your account if you have one) and to be able to analyze the results.

https://www.shopify.com/legal/cookies

https://www.shopify.com/legal/privacy

Google 

We use Google Analytics to measure how users interact with our website.

http://www.google.com/intl/en/policies/privacy/

Hotjar

We use Hotjar to measure how users interact with our website.

https://www.hotjar.com/legal/policies/privacy

Facebook Pixel

We use the Facebook pixel to collect information and show advertising to those who have visited our website

https://www.facebook.com/policies/cookies/

 

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