Shipping and delivery times

 

Spain (Peninsula) 

Estimated delivery time: 

 

Tipsa 24-72 hours (for orders placed before 4:00 p.m. on business days)

Shipping costs: €3.90.

Free from €100 of order.

Tipsa Express Next Day Delivery: 8€.

 

Spain (Balearic Islands)

 

Tipsa. Estimated delivery time: 4 - 5 days

Shipping costs: €12

 

Free from €200 of order.

 

Spain (Canary Islands, Ceuta and Melilla)

 

Tipsa. Estimated delivery time: 4 -5 days

Shipping costs: €18

 

Free from €300 of order.

Portugal (Azores Islands, Madeira)

Tipsa. Estimated delivery time: 4 -5 days

Shipping costs: 15€

Free from €300 of order.

Tipsa Express Next Day Delivery: 8€.

 

Europe

UPS Express. Estimated delivery time: 5 days

Shipping costs: €5

 

Free from €300 of order.

UPS Express Next Day Delivery: 12€.

 

Norway, Sweden, Finland, Luxembourg, Malta

UPS Express. Estimated delivery time: 5 days

Shipping costs: €12

Free from €300 of order.

UPS Express Next Day Delivery: 18€.

Albania, Bosnia and Herzegovina, Bulgaria, Belarus, Cyprus, North Macedonia, Montenegro, Moldova, Ukraine, Serbia, Turkey

UPS Express. Estimated delivery time: 5 days

Shipping costs: €12

 

Free from €300 of order.

USA

 

UPS Express. Estimated delivery time: 5 days

Shipping costs: 15 $

 

Free from 300 $ order.

Tariffs may apply from 750 $

UK

UPS Express. Estimated delivery time: 5 days

Shipping costs: 15  £

Free from 300£ order.

 

Arabia Saudi

UPS Express. Estimated delivery time: 5 days

Shipping costs: 60 SAR

 

Free from 1200 SAR order.

Argentina

 

UPS Express. Estimated delivery time: 5 days

Shipping costs: 16000 $ ARS

 

Free from 320100 $ARS request.

 

Australia

UPS Express. Estimated delivery time: 5 days

Shipping costs: 25 $ AUD

Free from 490 $AUD order.

Tariffs may apply from 1000 AUD

Canada

UPS Express. Estimated delivery time: 5 days

Shipping costs: 23 $ CAD

Free from 450 $CAD per order.

Qatar

UPS Express. Estimated delivery time: 5 days

Shipping cost: 60 QAR

Free from 1200 QAR order.

Chile

UPS Express. Estimated delivery time: 5 days

Shipping costs: 15100 CLP

Free from 302500 $ Order PLC.

China

 

UPS Express. Estimated delivery time: 5 days

Shipping cost: 116 yuan 

 

Free from 2330 yuan order.

 

Colombia

UPS Express. Estimated delivery time: 5 days

Shipping costs: 70000 COP

Free from 1380000 $COP order.

South Korea

UPS Express. Estimated delivery time: 5 days

Shipping costs: 22000 ₩ KRW

Free from ₩445000 KRW order.

United Arab Emirates

UPS Express. Estimated delivery time: 5 days

Shipping cost: AED 60

Free on orders of AED 1,200.00 or more.

Israel

UPS Express. Estimated delivery time: 5 days

Shipping costs: 60 ₪ THEY

 

Free from 1₪200.00 ILS order.

Japan

UPS Express. Estimated delivery time: 5 days

Shipping costs: 2500 ¥ JPY

Free from 50,000 ¥ JPY order.

Mexico

UPS Express. Estimated delivery time: 5 days

Shipping costs: 320$ MXN

Free from $6350 MXN order.

New Zealand

UPS Express. Estimated delivery time: 5 days

Shipping costs: 25 $ NZD

Free from 540 $NZD order.

Portugal

UPS Express. Estimated delivery time: 5 days

Shipping costs: €5

Free from €300 order.

Dominican Republic

UPS Express. Estimated delivery time: 5 days

Shipping costs: 990 DOP

Free from 19800 $ DOP on order.

Singapore

UPS Express. Estimated delivery time: 5 days

Shipping costs: 20 $ SGD

Free from 430 $SGD order.

Switzerland and Liechtenstein

UPS Express. Estimated delivery time: 5 days

Shipping costs: 15 CHF

Free from 300 CHF order.

Taiwan

UPS Express. Estimated delivery time: 5 days

Shipping costs: NT$500 TWD

Free from 10500 NT$ TWD order.

Uruguay

UPS Express. Estimated delivery time: 5 days

Shipping costs: 680 $ UYU

Free from $3,700 UYU order.

 

All shipments abroad except the UK (outside the European Union), and to the Canary Islands will carry tariffs if required by the destination country. Alhaja Cult Store has no control over these taxes, which are the buyer's responsibility. According to Spanish export laws, Alhaja Cult Store must declare actual prices when exporting. For more information on tariff rates in your country, contact your local customs department. If the recipient refuses to pay the tariffs or taxes related to the import, once the package has left our warehouse, they can return it and the expenses that will be deducted will be the shipping, both round trip, and the shipping costs. customs information that the courier communicates to us.

 

If you want to inquire about shipments to other countries, contact us through our contact page .

 

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¿Cuáles son vuestros puntos de venta?

Podrás encontrar todos nuestros punto de venta aquí

¿Cómo puedo conocer la talla de mi anillo?

Conoce tu talla con nuestra guía de anillos aquí:

https://alhajastore.com/pages/conoce-tu-talla

¿Cómo puedo hacer un cambio o devolución y cúal es el plazo?

El plazo es de 14 días desde la recepción del pedido, y aquí encontrarás toda la información necesaria para realizar un cambio o devolución: 

https://alhajastore.com/pages/cambios-y-devoluciones 

¿Dónde está mi pedido?

Al hacer un pedido, se te enviará directamente un correo electrónico con la confirmación de este.

Una vez nuestro equipo prepare tu paquete también se enviará la información de envío para que puedas seguir cada actualización.

Revisa también la bandeja de spam.

El producto que quiero está fuera de stock, ¿cuándo va a volver?

En la página de cada producto podrás subscribirte a las notificaciones de este. Cuando esté de vuelta en stock recibirás automáticamente un email avisándote, ¡serás el primero en saberlo!

¿Puedo personalizar un anillo?

Para peticiones de personalización de un anillo, contacta con nuestro equipo de atención al cliente en contact@alhajastore.com 

Los anillos con baño en oro no podrán grabarse, ni podrá modificarse el diseño del anillo.

¿Más preguntas? ¡Contáctanos!