Legal Notice
In compliance with art. 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI + CE), you are informed:
The company that owns the page www.alhajastore.com is:
Social denomination: SOUTHMATES S.L
CIF: B99543423
Adress: Calle San Andres 8 local, 50001 de Zaragoza
Email: contact@alhajastore.com
Registry data: Registered in the commercial register of Zaragoza, Volume 4392, Book 0, Folio 198, Section 8, Page Z-65187.
This Legal Notice is written in Spanish.
Your data
The information or personal data that the user provides will be treated in accordance with the provisions of the Data Protection Policies. By making use of this website, the user consents to the processing of said information and data and declares that all the information or data provided are true and correspond to reality.
Privacy / Protection of personal data
SOUTHMATES S.L complies with the General Data Protection Regulations (Regulation (EU) 2016/679) and other regulations in force at all times, and ensures the correct use and treatment of the user's personal data.
To do this, together with each personal data collection form, in the services that the user may request from the name of the company that created the website, it will inform the user of the existence and acceptance of the particular conditions of the treatment of their data in each case, informing you of the responsibility for the file created, the address of the person in charge, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and the communication of data to third parties, where appropriate.
Likewise, SOUTHMATES SL creator of the website informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will ask the user for their consent to the processing of their email for commercial purposes in every moment.
Minors
The contents of the Website are aimed at persons of legal age. SOUTHMATES S.L does not intend to obtain data from minors. When SOUTHMATES S.L becomes aware that there is personal data of a minor in its file, it will immediately proceed to cancel said data.
Obligations of the user
The user must respect the terms and conditions established by the website at all times.
The user will use the website diligently and assuming any responsibility that may arise from breaching the terms and conditions of the website.
The user may not use the website to transmit, store, disclose, promote or distribute data or content that carry viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any computer program or equipment or telecommunications.
Industrial and Intellectual Property
SOUTHMATES SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by SOUTHMATES SL or its licensors.
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the data are expressly prohibited. contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of SOUTHMATES SL All rights reserved.
The USER undertakes to respect the rights of Intellectual and Industrial Property owned by SOUTHMATES S.L. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of SOUTHMATES S.L
Right of exclusion
SOUTHMATES S.L reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or from a third party, to those users who breach the Portal's Conditions of Use.
SOUTHMATES S.L will pursue the breach of the Conditions of Use of the portal, as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.
.
Modifications and links
SOUTHMATES SL reserves the right to make the modifications it deems appropriate to its website without prior notice, being able to change, delete or add both the content and services it provides and the way in which they are presented or located, as well as in the General Contract Conditions determined here.
SOUTHMATES S.L is not responsible for the misuse of the contents of its website, being the sole responsibility of the person who accesses or uses them.
In the event that www.alhajastore.com contains links or hyperlinks to other Internet sites, SOUTHMATES S.L, the creator of the website, will not exercise any type of control over said sites and content. Under no circumstances will SOUTHMATES SL, the creator of the website, assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained. at any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
Applicable law and competent jurisdiction
The conditions of use of the Website contained in this Legal Notice, as well as the relations between the user and SOUTHMATES S.L, will be governed and interpreted in accordance with Spanish laws. For the solution of any conflict that may arise, the user and SOUTHMATES S.L expressly submit to the jurisdiction and jurisdiction of the courts and tribunals of the city of ZARAGOZA, expressly renouncing any other jurisdiction that may correspond to them.
Collapsible content
¿Cuáles son vuestros puntos de venta?
Podrás encontrar todos nuestros punto de venta aquí
¿Cómo puedo conocer la talla de mi anillo?
Conoce tu talla con nuestra guía de anillos aquí:
¿Cómo puedo hacer un cambio o devolución y cúal es el plazo?
El plazo es de 14 días desde la recepción del pedido, y aquí encontrarás toda la información necesaria para realizar un cambio o devolución:
¿Dónde está mi pedido?
Al hacer un pedido, se te enviará directamente un correo electrónico con la confirmación de este.
Una vez nuestro equipo prepare tu paquete también se enviará la información de envío para que puedas seguir cada actualización.
Revisa también la bandeja de spam.
El producto que quiero está fuera de stock, ¿cuándo va a volver?
En la página de cada producto podrás subscribirte a las notificaciones de este. Cuando esté de vuelta en stock recibirás automáticamente un email avisándote, ¡serás el primero en saberlo!
¿Puedo personalizar un anillo?
Para peticiones de personalización de un anillo, contacta con nuestro equipo de atención al cliente en contact@alhajastore.com
Los anillos con baño en oro no podrán grabarse, ni podrá modificarse el diseño del anillo.