FAQ
What are your points of sale?
You can find all of our retail locations here
How can I find out my ring size?
Find your ring size here
How can I make an exchange or return, and what is the deadline?
The deadline is 14 days from the date you receive your order. Find all the necessary information here.
Where is my order?
When you place an order, you'll receive an email with the confirmation and shipping details. Be sure to check your spam folder as well.
The product I want is out of stock. When will it be back in stock?
Subscribe on the product page to receive a notification when it becomes available again.
Can I customize a ring?
For customizations, please contact our team at contact@alhajastore.com. Gold-plated rings cannot be engraved or modified.